A: To create a new Connect Network account, simply click the Create Account button from any page on the site.You will be asked to provide information to set up a profile, to activate services available at a preferred facility.You will be taken through the Username recovery process and asked to provide the email address associated with your account, as well as your password. A: If you forgot your Password, click on the Forgot Password link in the Sign In page of this site.You will be taken through the password recovery process and asked to provide your Username.First, check your Internet connection and make sure that you're using the latest version of i Photo.Also make sure that your Apple ID billing information is up to date.If you have reached your monthly limit, your account will reset on the first day of the following month.Also, if you recently changed your telephone service to a VOIP or digital provider, traditional collect calling is no longer available.

When you provide the correct answer to the security question, your password will be sent to the email address associated with your account.

To fix this issue, add a photo to the background or change the page layout to a standard white or colored background.

When you try to place an order, you might see a message that says "Your account information has changed.

ICSolutions is the inmate telephone service provider at the facility where your friend or family member resides.

ICSolutions offers you the option to set up one of two account types that enable you to fund (prepay for) calls placed to you by an inmate.