Optional modifiers include -Fqdn [if you want to specifically identify the computer hosting the user database] and -Force [which suppresses any non-fatal error messages]. You might want to start over, by restoring the Address Book service to its default attributes. Worse, they still had the ‘Cannot Synchronize Address Book’ error. (Please note: we’re progressing through these fixes one at a time.
To change or hide your picture, click it, and then click the Edit or Remove Picture button to change your picture or to remove it from where it appears in all Office programs that you use, including Lync. For details about showing, hiding, and changing your picture, see Change your picture in Lync.
We recently had this happen to a recent client’s Lync Server. For example, a user’s work phone number is changed in AD. (This service is called the User Replicator Configuration.
Management wanted to standardize all of the photos, so every customer saw the person they were working with. Changes to AD are replicated to the back-end SQL Server used by Lync.
Then some users put their own contact photos into their Lync profiles. Lync’s contact profiles get a lot of their data from Active Directory.
Last week we outlined a problem – trying to standardize Lync contact photos using photos uploaded in AD.
But a sync error has prevented contact photos from displaying in Lync clients. (Oh, and one thing: If you have an address book sync error, I recommend employing the fixes in the order we’ve put them. Others involve some deeper systems administration, and you risk some secondary problems. ) If deleting the local address book files didn’t work for you, try this step next.
One fix, while useful (and successful in a few instances), didn’t work 100%. Add the following entry to every client registry: 32Bit Clients: Location – [HKEY_CURRENT_USERSoftware Policies Microsoft Communicator] New DWORD Value – “Gal Download Initial Delay” Value Data = 00000000 64bit Clients: Location – [HKEY_CURRENT_USERSoftware Wow6432Node Policies Microsoft Communicator] New DWORD value – “Gal Download Initial Delay” Value Data = 00000000 Why? As I said last time, deleting Gal and Gal idx makes Lync 2010 re-download them from the server.
This question is occasionally followed with a bit of incredulity that there is no native functionality in the server to do this for you. Don’t think of the client as a place to keep all of your contacts, instead, think of it as a speed dial for quick access to frequently used contacts.
For those with an absolute need to get this done, there are some links at the bottom of this post to help with on-premises deployments. For all of your other contacts, the search is all you need (and if you’re having trouble with that, try Web Search Only).